Before reading our return policy we strongly recommend you to visit our size guide to avoid future problems.
At Vagary Clothes we are concerned about the satisfaction of our customers, so we try to make our purchasing process as easy as possible. Below you will find our shipping, exchange and return conditions.
The shipments are made with the courier company NACEX or Correos, being 72h the estimated time to receive it at home. Once your order has been processed, we will send you a tracking number to your email, which you can use to find out the status of your order through ‘Follow your shipment’ on the official NACEX website or by post.
If you are not at home, they will call you or leave a delivery note, notifying you of your absence and the possibility of picking up your order at the nearest NACEX or CORREOS collection point.
CHANGES AND RETURNS ARE SUBJECT TO THE FOLLOWING CONDITIONS:
Our return policy consists of 14 days. If it has been 14 days since your purchase, unfortunately we cannot offer you a refund or exchange.
If you need to return an item, please note that your item must be unused, in the same condition that you received it, and in the original packaging.
If you wish to make a size change, you must notify us at email@example.com indicating your order number and the item you wish to change, as well as the name and size. Once we receive the e-mail, we will proceed to send a courier to the address indicated in your initial order, which will pick up the garment and deliver the new one, within a period of 24-48h.
Hello, I am Jose Suarez, with order number 000000465. I would like to change the size S of the Lucky to wear Vagary shirt, for an M.
If, on the other hand, you wish to make a return, you must notify us at firstname.lastname@example.org , indicating your order number and the product you wish to return.
In this case, the customer will be responsible for the cost of the courier company with which you make the return, the shipping addresses being: Avenida el cantábrico 72 Radazul 38109 (Tenerife) . Indicating as name Vagary Clothes. The refund will be issued, after having received the order and it has been submitted to a quality control.
Hi, I’m Patricia Bermudez, with order number 000000222. I am returning the embroidered Vagary shirt. I am therefore awaiting a refund of 25.95 euros for the item in question.
Please do not hesitate to contact us.
Tlf: + 34 673 16 09 95 / email@example.com